Articles on: Integrations

MS Teams - How to make Blify available to your users in Microsoft Teams

If you're rolling out Blify as a Learning or HR project lead, one of your first steps is to get the green light from your internal IT team. Blify is a Microsoft-verified application that integrates directly into Microsoft Teams, which means your IT administrator needs to authorize it for your users, the same way they would for any other third-party Teams app.

This guide walks you through three steps: finding the right person, sending them the right message, and anticipating their review questions.


1. Identify the right person in your organization

The job title varies by company size and structure, so search your internal directory (Teams people search, Outlook, Workday, ServiceNow) using the keywords below.


Primary contacts (app authorization in Teams) Look for one of these roles, in order of priority:

  • Microsoft 365 Administrator / M365 Admin / Office 365 Admin
  • Microsoft Teams Administrator
  • Digital Workplace Manager / Collaboration Tools Owner / Workplace Tools Owner
  • IT Administrator / IT Manager / Head of IT
💡 In organizations under 300 employees, the CIO or Head of Information Systems is often the single point of contact for everything. Start there.


Secondary contacts (security & compliance review, if required by your governance)

  • CISO / Information Security Manager / IT Security Officer
  • Data Protection Officer (DPO)


Search tips

  • In Teams or Outlook, try keywords such as "Microsoft 365", "Teams", "Workplace", "Collaboration", "Infrastructure", "IT Security".
  • If your organization uses an ITSM tool (ServiceNow, GLPI, Jira Service Management), the "Application owners" or "Tooling catalog" sections often point to the right person.
  • If unsure, ask your HRIS team: they usually know who owns the Microsoft 365 environment.



2. Send them this email

Copy and adapt the message below. Replace the items in brackets with your project specifics.


Subject: Blify (Microsoft-verified Teams app): authorization needed for our [Learning / Managers / Onboarding] program


Hi [First name],


The Learning team is rolling out Blify, a Microsoft-verified learning application that runs inside Microsoft Teams, to support our [program name] for [number] [managers / new hires / employees]. We're starting on [date], and I need your help to make sure the app is available to our users.


Blify is a learning application that delivers short, conversational training sessions directly in the Teams chat, so people learn in the flow of work without switching tools.


What I need from you (most of this takes under 15 minutes)

  • [Mandatory] Authorize the Blify app for [our pilot group / all users] in the Teams Admin Center
  • [Optional] To maximize the success of the project: A/ Pre-install Blify automatically for these users via an App Setup Policy and B/ Pin Blify to the Teams sidebar for these users, on top of the pre-install, to keep it visible day to day


Resources if needed:


If you have specific questions for the Blify team, happy to set up a short call with them directly here.


Could you confirm a target activation date, or let me know if anything is missing on my side?


Thanks a lot,

[Your name]



3. Anticipate the IT review

Most IT teams will run a quick security and compliance check before authorizing a new app. To speed things up, point them directly to:

  • trust.blify.co for our live Trust Center: GDPR compliance documentation, EU AI Act alignment, full list of subprocessors, security controls (SOC 2 Type 2 in progress).
  • help.blify.co for technical integration documentation.
  • Direct contact with our team: your Blify Customer Success Manager can set up a call between your IT/security team and ours if a deeper review is needed (DPA signature, architecture deep-dive, security questionnaire).


What happens next

Once your IT contact has authorized the app, you (or your Customer Success Manager) can proceed with user provisioning. See our user onboarding guide to invite your learners.

Typical timeline from first email to live deployment:

  • Small organizations (under 300 employees): 1 to 2 business days
  • Mid-size organizations (300 to 1000): 1 to 5 business days
  • Large organizations with formal security reviews: 1 to 2 weeks


💡 The single best lever to accelerate the timeline is to put your IT contact in direct contact with Blify's team early. Don't try to answer security questions on their behalf, just connect the 2 parties

Updated on: 22/05/2026