> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.blify.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Roles and permissions

Each member of your Blify workspace is assigned one of two roles. Roles determine what a user can see and do within the platform.

| Role | Description |
| ---- |
| Admin | Full access to all workspace settings, agents, and users |
| Learner | Limited access to their assigned Learning Agents and progress |

# Admins

Admins have full control over the workspace configuration and Learning Agents. They can manage users, customize learning experiences, and connect contextual data sources.

**Admins can:**
* Configure workspace settings
* Create, update, or delete [Learning Agents](https://help.blify.co/en/article/learning-agents-what-is-it-1wcab88/)
* Create, update, or delete **sources of context**
* Add or deactivate users
* Monitor learners’ progress
* Manage languages and integrations

| We recommend having at least two Admins in your workspace, so you never lose access if one leaves the organization.


# Learners

Learners are participants in the workspace. They can only access their own learning experiences and track their progress.

Learners can:
* Access assigned Learning Agents directly in their messaging tool (Microsoft Teams, Slack, etc.)
* View their progress
* Interact with Blify’s AI Agent to practice, ask questions, and role-play

| Learners do not have access to workspace settings or the admin interface.


# Change a user’s role

You can update a user’s role at any time from the **Users** page.

1. Go to [app.blify.co/admin/users](https://app.blify.co/admin/users)
2. Click the **select** **menu** in the Role column
3. Choose **Admin** or **Learner**

||| Changes take effect immediately. The user may need to refresh Blify or reopen their messaging app to see the updated permissions.