Articles on: Manage users
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Roles and permissions

Each member of your Blify workspace is assigned one of two roles. Roles determine what a user can see and do within the platform.


Role

Description

Admin

Full access to all workspace settings, content, and users

Learner

Limited access to their assigned learning content and progress


Admins


Admins have full control over the workspace configuration and content. They can manage users, customize learning experiences, and connect contextual data sources.


Admins can:

  • Configure workspace settings
  • Create, update, or delete learning tracks
  • Create, update, or delete sources of context
  • Add or deactivate users
  • Monitor learners’ progress
  • Manage languages and integrations


We recommend having at least two Admins in your workspace, so you never lose access if one leaves the organization.



Learners


Learners are participants in the workspace. They can only access their own learning experiences and track their progress.


Learners can:

  • Access assigned learning tracks directly in their messaging tool (Microsoft Teams, Slack, etc.)
  • View their progress and completed modules
  • Interact with Blify’s AI assistant to practice, ask questions, and role-play


Learners do not have access to workspace settings or the admin interface.



Change a user’s role


You can update a user’s role at any time from the Users page.


  1. Go to app.blify.co/admin/users
  2. Click the select menu in the Role column
  3. Choose Admin or Learner


Changes take effect immediately. The user may need to refresh Blify or reopen their messaging app to see the updated permissions.



Updated on: 05/11/2025